Multiple Ways to Connect
Whether you're a prospective patient, job seeker, member of the media, or potential partner, this page provides the appropriate contact information and guidance for your specific enquiry.
Practice Information
Our practice team is available during business hours to answer questions, schedule appointments, and assist with administrative matters.
Visit Us
Level 7, Suite 707
38-42 Bridge Street
Sydney NSW 2000
Australia
Call or Text
Main Reception:
+61 2 9299 4669
Monday – Thursday: 8:00 – 18:00
Friday: 8:00 – 17:00
Saturday: 9:00 – 14:00
Email Us
General Enquiries:
New Patients:
Response within 1 business day
Getting Here
Our practice occupies a converted warehouse in Sydney's historic Bridge Street precinct, near Circular Quay.
- Circular Quay Station: 5-minute walk via Bridge or Pitt Streets
- Wynyard Station: 8-minute walk via York or Clarence Streets
- Bus Routes: Multiple routes on Bridge, Pitt, and George Streets
- Ferry Services: All Circular Quay wharves, 5-minute walk
- Wilson Parking: 50 Bridge Street (directly opposite)
- Secure Parking: 30-34 Bridge Street (same block)
- Accessibility: Full wheelchair access via lift to Level 7
- Drop-off: Building foyer accessible from Bridge Street
Practice Hours
We maintain extended hours to accommodate working professionals and families.
- Monday – Thursday: 8:00 – 18:00
- Friday: 8:00 – 17:00
- Saturday: 9:00 – 14:00 (by arrangement)
- Sunday: Closed
- Public Holidays: Closed
- Extended Evenings: Until 20:00 (selected days, by arrangement)
- After-Hours: Emergency line for existing patients
- Response Time: Phone calls answered same day, emails within 1 business day
Careers at 98ln
We occasionally seek talented individuals who share our commitment to excellence. We value both clinical expertise and interpersonal qualities—kindness, curiosity, and dedication to continuous learning.
Clinical Positions
We welcome expressions of interest from qualified dental professionals including dentists, specialists, dental therapists, oral health therapists, and hygienists.
- Specialist and general dentist positions
- Dental therapists and oral health therapists
- Dental hygienists with periodontal focus
- Associate positions with pathway to partnership
- Part-time and full-time opportunities
Laboratory & Technical
Our in-house ceramics laboratory seeks skilled dental technicians with expertise in aesthetic and functional restorations.
- Dental ceramists (porcelain and zirconia)
- CAD/CAM technicians
- Dental laboratory managers
- Digital design specialists
- Apprenticeship opportunities
Support & Administration
Our non-clinical team delivers exceptional patient experiences through thoughtful coordination and administration.
- Patient coordinators and receptionists
- Dental assistants (qualified and traineeship)
- Sterilisation and instrument technicians
- Practice management roles
- Marketing and communications
How to Apply
We accept expressions of interest on an ongoing basis, even when no specific vacancy is advertised. Please submit your CV and covering letter explaining your interest in 98ln and what you would bring to our team.
Application Requirements
- Current CV (maximum 3 pages)
- Covering letter addressed to Practice Manager
- Evidence of current AHPRA registration (for clinical roles)
- Professional references (available on request)
- Portfolio of work (for ceramists and aesthetic clinicians)
- Expected remuneration range
Applications should be sent via email to [email protected] with the position title in the subject line. We acknowledge all applications within 5 business days and conduct interviews by invitation only.
Other Ways to Connect
We welcome enquiries from media, potential partners, suppliers, and others. Please direct your enquiry to the appropriate contact point below.
Feedback and Complaints
We value feedback as essential to continuous improvement. If you have concerns about your care or experience, we encourage you to raise them directly with us first—most matters can be resolved through open communication.
Feedback Process
- Informal feedback: Speak with your treating practitioner or practice manager
- Written feedback: Email [email protected] or post to our address
- Formal complaints: Written complaint addressed to Practice Manager
- External escalation: Health Care Complaints Commission (NSW) or Dental Board of Australia
- Response time: Acknowledgement within 2 business days, written response within 14 business days
Media and Press
We cooperate with legitimate media enquiries related to dental health, our practice, and our clinicians' expertise. We generally do not participate in sensationalised coverage or content that could compromise patient confidentiality.
Media Enquiry Guidelines
- Submit enquiries in writing to [email protected]
- Include publication name, deadline, and story angle
- Specify whether you're seeking interview, comment, or background
- Patient stories require explicit patient consent
- Response typically within 2-3 business days
- We reserve right to review quotes before publication
Marketing and Advertising
We generally do not accept unsolicited marketing proposals or advertising opportunities. Our marketing is conducted in-house or through carefully selected long-term partners. However, we consider genuine value-adding proposals on a case-by-case basis.
Considered Proposals
- Proposals demonstrating clear relevance to our patient demographic
- Partnerships with aligned health and wellness organisations
- Community engagement opportunities in Sydney area
- Educational collaborations with reputable institutions
- Submit to [email protected] with detailed business case
Note
We do not respond to cold calls, generic email campaigns, or proposals from SEO/digital marketing agencies. Please respect this preference.
Suppliers and Vendors
We maintain long-term relationships with carefully selected suppliers of dental materials, equipment, and services. New vendor proposals are considered periodically based on quality, reliability, ethical standards, and value.
Vendor Proposal Process
- Submit written proposal to [email protected]
- Include product specifications, pricing, and service levels
- Provide evidence of TGA registration where applicable
- Demonstrate environmental and ethical standards
- Proposals reviewed quarterly by procurement committee
- Shortlisted vendors invited for presentation and trial
Academic and Research Collaborations
We occasionally participate in research projects, student placements, and academic collaborations that align with our educational values and contribute to dental science. Such arrangements require appropriate ethical approval and patient consent.
Academic Opportunities
- Undergraduate observation placements (limited availability)
- Postgraduate resident rotations
- Practice-based research collaborations
- Case study publications (with patient consent)
- Guest lectures and teaching contributions
- Direct enquiries to [email protected]
Accessibility and Special Requirements
We are committed to providing accessible care for patients with diverse needs. Please inform us of any specific requirements when booking so we can make appropriate arrangements.
Accessibility Features
- Full wheelchair access throughout practice
- Accessible restroom facilities
- Hearing loop in consultation rooms
- Adjustable dental chairs for various mobility needs
- Assistance animals welcome
- Interpretation services available (advance notice required)
- Materials in alternative formats on request
Send Us a Message
For general enquiries not covered above, use our main contact form and we'll direct your message to the appropriate team member.