Cookie Policy
◆ LAST UPDATED: 16 JULY 2026 ◆
1. What Are Cookies and Similar Technologies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website owners. Similar technologies, including local storage, session storage, pixels, and web beacons, perform comparable functions and are collectively referred to as "cookies" in this policy.
Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies"). They may be stored for the duration of your visit ("session cookies") or for longer periods ("persistent cookies").
2. How 98ln Dental Atelier Uses Cookies
We use cookies and similar technologies for a variety of purposes essential to the operation of our website and to enhance your experience. Our use is measured and deliberate; we do not employ extensive tracking technologies or engage in aggressive user profiling.
2.1 Essential Functionality
Some cookies are strictly necessary for our website to function correctly. These cannot be disabled without affecting core features. Examples include:
- Maintaining user sessions and authentication states
- Remembering form inputs during multi-step processes
- Load balancing and security measures
- Compliance with accessibility preferences
- Prevention of cross-site request forgery
2.2 Performance and Analytics
We use analytics cookies to understand how visitors interact with our website. This helps us improve functionality, identify issues, and ensure content remains relevant. These cookies collect information in aggregate form and do not identify individual users. Data collected may include:
- Pages visited and time spent on each page
- Navigation paths and exit points
- Browser type, device type, and operating system
- Geographic location at city level (not precise address)
- Referral sources and search terms
- Error logs and performance metrics
2.3 Functionality and Preferences
These cookies enable enhanced functionality and personalisation. They remember your preferences and settings to provide a more tailored experience. Examples include:
- Language and regional preferences
- Display settings such as font size and colour scheme
- Form field completion assistance
- Previously viewed content
2.4 Communication and Enquiry Tracking
When you submit an enquiry through our contact form, we may use cookies to maintain session information and ensure your enquiry is processed correctly. These cookies help us associate follow-up communications with your original enquiry to provide continuity of service.
3. Third-Party Services
We work with carefully selected third-party service providers who may set cookies through our website. These providers are bound by confidentiality agreements and data protection obligations. We use:
3.1 Web Analytics
We use privacy-focused analytics services that aggregate data without building individual user profiles across websites. Where possible, we use self-hosted or Australian-based solutions that comply with local privacy standards.
3.2 Embedded Content
Our website may contain embedded content such as maps or videos from third-party platforms. These platforms may set their own cookies when you interact with their embedded content. We encourage you to review their privacy policies.
3.3 Communication Tools
If we implement live chat, appointment scheduling, or other interactive tools, these may involve third-party cookies. Such tools would only be deployed with appropriate disclosures and consent mechanisms.
4. Cookies We Do Not Use
We want to be transparent about what we do not do. 98ln Dental Atelier:
- Does not use cross-site advertising networks to track users across unrelated websites
- Does not sell user data to third-party data brokers
- Does not use cookies for behavioural advertising or retargeting on unrelated sites
- Does not collect or retain more information than necessary for the stated purposes
- Does not use cookies to make automated decisions that significantly affect users
5. Cookie Retention
The duration for which cookies are stored varies according to their purpose:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a specified period, typically between 30 days and 2 years
- Analytics cookies: Generally retained for 13-26 months before automatic deletion
- Preference cookies: May be retained longer to remember your settings on return visits
6. Managing Your Cookie Preferences
You have several options for controlling cookies:
6.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically:
- View and delete existing cookies
- Block all cookies or only third-party cookies
- Set preferences for specific websites
- Receive notifications when cookies are set
Please note that blocking all cookies may affect the functionality of our website and other sites you visit. Some features may not work as intended.
6.2 Our Cookie Preferences Tool
Where available, we provide a cookie preferences tool that allows you to adjust your settings for different categories of cookies. Your choices are stored in a preference cookie so they are remembered on subsequent visits.
6.3 Do Not Track Signals
Some browsers include a "Do Not Track" feature. We respect these signals and adjust our analytics practices accordingly where technically feasible.
7. Specific Cookies Used
Below is a representative list of cookie categories used on our website:
Essential Cookies
Purpose: Basic website functionality
Examples: Session identifiers, security tokens, form state
Duration: Session to 1 year
Required: Yes, for core functionality
Analytics Cookies
Purpose: Understanding website usage patterns
Examples: Page views, session duration, referral sources
Duration: 13-26 months
Required: No, but helps improve the site
Preference Cookies
Purpose: Remembering user settings
Examples: Language, display preferences, cookie consent
Duration: 6 months to 2 years
Required: No, but improves experience
8. Impact of Disabling Cookies
If you choose to disable cookies, certain aspects of our website may not function optimally:
- Forms may not retain information between page loads
- Personalised settings may reset on each visit
- Some interactive features may be unavailable
- The site may load more slowly in some cases
- You may be unable to access certain secure areas
We recommend keeping essential cookies enabled for the best experience while adjusting other categories according to your preferences.
9. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy regularly to stay informed about our use of cookies.
Significant changes that affect how we collect or use information will be communicated through appropriate channels, such as a prominent notice on our website or direct communication where practicable.
10. International Data Transfers
Where cookies involve the transfer of data outside Australia (for example, to analytics service providers), we ensure appropriate safeguards are in place in accordance with Australian privacy law. This may include standard contractual clauses, binding corporate rules, or reliance on countries with adequate data protection regimes.
11. Children's Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children through cookies or other technologies. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Your Rights Regarding Cookies
Under Australian privacy law, you have rights regarding the personal information collected through cookies, including:
- Right to know what information is being collected
- Right to access your personal information
- Right to request correction of inaccurate information
- Right to request deletion in certain circumstances
- Right to object to certain types of processing
- Right to withdraw consent where processing is based on consent
Contact Us About Cookies
If you have questions about our use of cookies or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Postal: 98ln Pty Ltd, 707/38-42 Bridge Street, Sydney NSW 2000, Australia
Telephone: +61 2 9299 4669
13. Further Information
For more information about cookies and online privacy, you may wish to consult the following resources:
- The Office of the Australian Information Commissioner (OAIC)
- The Australian Digital Council's privacy guidance
- The Australian Competition and Consumer Commission's digital platform resources
- Your web browser's help documentation for cookie management instructions
◆ END OF COOKIE POLICY ◆