Terms of Service

◆ LAST UPDATED: 16 JULY 2026 ◆

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Patient", or "you") and 98ln Pty Ltd ("98ln", "we", "us", or "our") governing your access to and use of the 98ln Dental Atelier website (98ln.com) and any associated services, communications, and materials (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and any other policies referenced herein. If you do not agree to any part of these Terms, you must discontinue use of our Services immediately.

2. Nature of Our Services

2.1 Professional Dental Services

98ln Pty Ltd is a registered dental practice providing comprehensive dental care under the regulatory oversight of the Dental Board of Australia and the Australian Health Practitioner Regulation Agency (AHPRA). All clinical services are delivered by registered dental practitioners holding appropriate qualifications, professional indemnity insurance, and current registration.

2.2 Informational Content

The content published on our website is provided for general informational and educational purposes only. It is not intended as a substitute for professional dental or medical advice, diagnosis, or treatment. No dentist-patient relationship is established through your use of this website alone.

3. Medical Disclaimer

The information contained on our website represents general dental knowledge and does not account for your individual clinical circumstances. Always seek the advice of your dentist or other qualified health provider with any questions regarding a dental or medical condition. Never disregard professional advice or delay seeking it because of information you have read on this website.

Specific treatment recommendations, diagnoses, and treatment plans can only be made following a comprehensive clinical examination, appropriate diagnostic testing, and consultation with a registered practitioner. Information about specific procedures, materials, or techniques is illustrative only and does not constitute a recommendation for your particular case.

4. User Responsibilities and Conduct

In using our Services, you agree to:

• Provide accurate, current, and complete information in all forms and communications
• Maintain the confidentiality of any login credentials or account information
• Use our Services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems, data, or other users' information
• Not upload, transmit, or distribute any malicious code, viruses, or harmful content
• Not scrape, data mine, or use automated tools to access our Services without written permission
• Not interfere with the proper operation of our Services or other users' access
• Respect intellectual property rights and not reproduce content without permission
• Comply with all applicable local, state, national, and international laws

5. Appointment Policies

5.1 Scheduling and Confirmation

Appointment bookings are subject to availability and confirmation by our practice. We reserve the right to decline or reschedule appointments based on clinical judgement, practitioner availability, or operational requirements.

5.2 Cancellations and Rescheduling

We request a minimum of 48 hours' notice for appointment cancellations or rescheduling. This allows us to offer the appointment time to other patients requiring care. Repeated failure to attend scheduled appointments without notice may result in restrictions on future booking privileges or requirement of a deposit for subsequent appointments.

5.3 Late Arrival

Patients arriving significantly late for scheduled appointments may have their appointment shortened or may need to be rescheduled to ensure adequate time for quality care. We will make reasonable efforts to accommodate late arrivals where clinical time permits.

6. Fees, Payment, and Insurance

6.1 Fee Transparency

We provide written estimates of treatment costs before commencing significant treatment. Fees are determined by the complexity of the procedure, time required, materials used, and applicable item numbers from the Australian Schedule of Dental Services.

6.2 Payment Terms

Payment is due on the day of treatment unless alternative arrangements have been made in advance. We accept major credit cards, debit cards, electronic funds transfer, and approved third-party financing options. Outstanding accounts may incur administration fees and interest in accordance with applicable legislation.

6.3 Health Insurance

We are registered providers with major Australian private health funds and offer on-the-spot HICAPS claiming. The patient remains responsible for any gap between the fund rebate and our fees, as well as for amounts exceeding annual limits or excluded services. We encourage patients to verify their coverage with their fund prior to treatment.

6.4 Medicare and Public Schemes

Limited dental services may be claimable under Medicare through the Chronic Disease Management program or Child Dental Benefits Schedule. Eligibility is determined by Medicare criteria, and we assist with necessary documentation where applicable.

7. Treatment and Clinical Decisions

7.1 Informed Consent

We are committed to the principle of informed consent. Before commencing treatment, we will explain the proposed procedure, alternatives, risks, benefits, anticipated outcomes, and costs. You have the right to ask questions, seek a second opinion, and decline treatment at any time.

7.2 Treatment Outcomes

While we apply the highest standards of clinical care, dentistry involves inherent uncertainties, and treatment outcomes vary between individuals. We do not guarantee specific results from any procedure. Factors influencing outcomes include individual anatomy, healing capacity, oral hygiene, compliance with instructions, and natural variations in tissue response.

7.3 Professional Judgement

Clinical decisions remain the professional judgement of the treating practitioner. We reserve the right to decline to provide treatment that we consider clinically inappropriate, unnecessary, or outside our scope of practice. In such cases, we will provide appropriate referrals.

8. Intellectual Property

All content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of 98ln Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

The compilation of all content on this website is the exclusive property of 98ln Pty Ltd. You may not reproduce, distribute, modify, display, perform, or create derivative works from our content without express written permission, except for personal, non-commercial use.

9. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by 98ln Pty Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 98ln Pty Ltd, its directors, practitioners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorised access, use, or alteration of your transmissions or content

Nothing in these Terms excludes, restricts, or modifies any rights or remedies, or any guarantee, warranty, or other term or condition implied or imposed under any applicable legislation (including the Australian Consumer Law) which cannot be lawfully excluded.

11. Indemnification

You agree to defend, indemnify, and hold harmless 98ln Pty Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

12. Termination

We reserve the right to suspend or terminate your access to our Services, without notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Modifications to Services and Terms

We reserve the right to modify or discontinue, temporarily or permanently, any part of our Services with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services. We may revise these Terms from time to time, and the most current version will always be posted on our website. By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales. You consent to the jurisdiction of such courts and waive any objection based on inconvenient forum.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other provision, and such other provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, and any documents expressly incorporated by reference, constitute the entire agreement between you and 98ln Pty Ltd regarding our Services and supersede all prior agreements, understandings, and communications, whether written or oral.

17. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

◆ END OF TERMS OF SERVICE ◆